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Frequently Asked Questions

What can you do for me that a regular store does not offer?

A retail store carries a standard inventory and that is all they can offer you. When ever you buy from a retail outlet, you are always buying "off the rack". While here at Kahn Tailor, every thing is custom tailored. This is our only business and specialty. It is how we can create fully custom-made-suits, tailored-shirts, handmade-Tuxedos, Jackets and slacks in the exact style and fabric of your choice. In addition, we offer you the following premium features at no extra charge, Hand-embroidered initial or your full name inside the jacket. Hand-picked and matches linings and buttons. Functional button hole on sleeves and lapels. Coin pocket and Pocket in pocket in Slacks, Phone pocket inside jacket, Hand-stitched on jacket lapels. Monograms, Generous Tailors. Over Twelve collar and cuff style to chose from (we can even duplicate your favorite shirts).

What is your price range?

The price of any tailored garment can range solely on the material you choose for that item. Our price range are as follows, shirt $35 to $120 up and suit $299 to $1199 up, Jacket and coat $199 to 599 up, slack $99 to 209 up, tuxedos $399 to 899 up, top coat $599 to 1099 up, If you have a particular type in mind, Please contact us and we shall be able to give you a better price rang for your desired clothing order.

Can i schedule an on-site visit with your master tailor in my office or home?

Certainly, If you have 5 or more people in custom tailored suits, We will be happy to make the arrangements, Our tailors Designer travel extensively throughout the UK, Europe, USA, Australia, Canada, New Zealand.

What are your shipping charges?

Shipping charges and custom charges for international destinations varies on item you purchased and destination, Please check with us.

Do i have to get re-measured every time i pick something out?

Not at all, Once we have your measurement on file, re-order are easy, If you want something new, all you have to do is select the cloth from our website, unless you weight gain/lose.

Where will my clothes be made?

Every custom suit, shirt, jacket and pair of slacks that we sell is cut and sew in Hong Kong.

When i place my order, can i choose collars, cuffs, pockets or other features on my shirts?

Yes, You can chose collar, cuff, monogram style and location of feature.

Can i use different fabrics?

Of course! you may chose any fabric we offer, we stock over 3000 fabric, all of which come with high thread counts for rich texture and feel. We have display only few sample on site, but we encourage you to browse through the fabric we have posted, Then if you do not find the exact fabric you are looking for, simply email us description of fabric or a photograph from catalog or magazine, We shall try to find the perfect match for you and even can send you swatch.

I am a bit hesitant to order custom shirts, suit...I worry about the fit.

Not to worry, you may start your first order by sending us your best fitting suit, shirt or if you do take your own measurements, follow the guidelines on our site to be sure the information is precise and comprehensive. Once we have received your order, Our master tailor will call you or email you and confirm all of your sizes for complete accuracy.

Does Kahn Tailor offer A grantee?

Yes, All Kahn Tailor suits and shirts carry a six month free repair of any seam. A grantee is only as good as the company, Which is why we offer you the best.

Are new fabrics available frequently?

Yes, twice a year we introduce new fabrics. Let us know if you have a specific request and we shall endeavor to find the fabric for you.

What are the differences among the suit and shirt fabric that you offer?

You will often see suit and shirts fabrics described numerically. These numbers refers to the thickness of the yarn, wool. The lower the number, the thicker the yarn,wool. The higher the number, the finer the yarn, wool. The higher numbers are the most luxurious( expensive) suit and shirt fabric. Individual yarns or wool are even thinner, the weave even tighter and the thread, wool count per inch even greater. The fabric is silky smooth and it holds color and pattern extremely well, Although the price of a higher thread, wool count suit or shirt is usually twice that of its counterpart, many men make extra investment because they enjoy the softness and luster, as well as the finer tailoring details that typically are offered in this luxury suit, shirt. For additional help contact us.

Does each and every client get his own personalized pattern?

Absolutely! A precise pattern is prepared based on your personal measurements and requirements. The only thing that is the same for all of our customers is our commitment to quality. We use the finest threads and the strongest lining in the collars and cuffs.

Can i order contrast collars and cuff?

Yes, at no extra charge, of course.

Do i need to worry about shrinkage?

No, All our fabric are pre=shrunk, Although there is always a residual shrinkage of 2-3 percent, We allow for this shrinkage when we custom make your shirts.

Will my shirt tails belong enough?

We would never skimp here, Your shirts tails will be based upon and weight, then designed to your complete satisfaction.

Is it possible for you to duplicate the fit of a favorite suit or shirt presently in my wardrobe?

Absolutely, Just send us your suit or shirts with your order, We shall be glad to incorporate any changes you might want, then return the suit, shirt you sent, along with your new Kahn Tailor suits and shirts.

What kind of buttons you used for suits and shirts?

We have a variety of buttons for suits and shirts, including horn button, bone button, shell button, mop button, metal and plastic buttons according to client request.

Do you share your clients list with other companies?

We never have, and we never will, we respect and value your privacy.

How will you ship my order?

All orders are typically shipped via ems Hong kong.

How long does it take to receive my order?

You will receive your order in five to 10 working days after we shipped, we always try our best to deliver soon.

Do your shirts come with removable or permanent stays?

Our shirts come with permanent stays, but if you specify removable stays in the styles details.

I Have a friend who want to talk to you about building his wardrobe. How can he get in touch?

Show your friend the contact us page on our web site and invite him to write to us. we respond to every inquiry and appreciate the opportunity to be of service.

Can i speak to some one in management?

Of course! call us at(852) 81025001 (Mon-Fri 9:00am to 17:00pm HKT) or email us at contact us page.

How are you different from the other custom tailors who advertise on internet and print media? Why should i choose you?

Glade you asked this question. It is true, there are other tailors, our point of difference is how we take care of our customers, It shows in the craftsmanship details, the way we respond to requests and ultimately in the value of each garment that bear the Kahn Tailor name.

Is there a minimum order required?

No, There is no minimum order for our first time customers.

What promotions does your company offer?

While our web prices offers our lowest prices, we also offer a buy 9, get the 10th shirt free promotions. This promotion is applied when all five shirts are purchased within the same transaction. A discount for the lowest priced shirt will be applied automatically upon checkout.

How to measure myself for custom cloth order with you by mail?

In person we do measure you, for new clients online there are four ways to find your perfect size.Take a standard size customized, or Simply measure your best fitting clothes, or Mail us your best fitted clothes, Find someone measure you.

Can you make A shirt of shirt design we provide?

Yes we can, Any shirt design you have we can make same one for you.

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